How The L Factor skyrocketed a client's pipeline.

Written By Justine Lou

Explore this case study if:

  • You’re struggling to increase your sales pipeline.

  • You need help redefining your customer journey in order to boost sales.

Struggling to meet sales targets for five consecutive years, our client sought the expertise of The L Factor to revamp their customer journey and boost sales.

Working closely with the Co-Founders, we embarked on a journey to simplify the customer persona and redefine the target audience. We crafted a comprehensive customer journey that focused on building strong rapport at each stage.

To enhance the experience, we revamped the backend of their platform, introducing a new service that provided customers with access to valuable intelligence aligned with their key business needs.

The outcome:

  • Achieved an impressive 80% increase in customer acquisition.

  • Redefined the customer journey by implementing a robust onboarding process, resulting in a remarkable 90% sales growth.

  • Restructured the business strategy, leading to an impressive 80% increase in the client pipeline.

If you’re interested in finding out how The L Factor can help you with your customer acquisition strategy, get in touch.




Justine Lou

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